Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: November 1, 2025

At New Dimension Properties, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services:

Personal Information

Name, email address, phone number, and other contact details you provide when inquiring about our services.

Property Information

Details about properties you're interested in buying, selling, or renting through our platform.

Usage Data

Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our real estate services
  • To communicate with you about properties, services, and updates
  • To personalize your experience and deliver relevant property recommendations
  • To process transactions and send related information
  • To respond to your comments, questions, and requests
  • To send administrative information, such as changes to our terms or policies

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Encryption

We use SSL encryption to protect data transmission between your browser and our servers.

Access Controls

Strict access controls limit employee access to your personal information on a need-to-know basis.

Regular Security Audits

We conduct regular security assessments to identify and address potential vulnerabilities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • Trusted Partners: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Rights Regarding Your Information

You have certain rights regarding the personal information we hold about you. These may include:

Access and Portability

You can request access to your personal information and receive it in a structured, machine-readable format.

Correction

You can request that we correct inaccurate or incomplete personal information.

Deletion

You can request deletion of your personal information in certain circumstances.

Objection and Restriction

You can object to our processing of your personal information or request that we restrict processing.

Withdraw Consent

Where we rely on consent for processing, you can withdraw your consent at any time.

Complaint

You have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

We will not reduce your rights under this Privacy Policy without your explicit consent.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email

info@newdimension.com

Phone

+251 94 721 1821

Address

Africa Avenue
Bole, Addis Ababa